Privacy Policy

Effective Date: 16-11-2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from GenesisSocks.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

  • Information about your web browser, IP address, time zone, and some of the cookies installed on your device.
  • Information about the individual web pages or products you view, the websites or search terms that referred you, and how you interact with the Site.

We refer to this automatically-collected information as “Device Information.”

We collect Device Information using:

  • Cookies (data files with anonymous unique identifiers).
  • Log files (track IP address, browser type, ISP, referring/exit pages, and timestamps).
  • Web beacons, tags, and pixels (track browsing behavior).

Additionally, when you make or attempt a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”

Together, Device and Order Information constitute "Personal Information."

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

  • Fulfill orders (process payments, arrange shipping, and send invoices).
  • Communicate with you.
  • Screen for risk or fraud.
  • Share updates, promotions, and reminders via SMS and email (based on your preferences).

We use Device Information to:

  • Screen for potential risk or fraud.
  • Improve and optimize our Site (e.g., via analytics and marketing performance tracking).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with:

We may also share information for legal compliance or to protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete your Personal Information. Contact us using the details below.

We process your data to fulfill contracts or pursue legitimate business interests, including international data transfers.

DATA RETENTION

We retain Order Information for our records unless requested otherwise.

CHANGES

This Privacy Policy may change to reflect updates in our practices or for legal compliance.

CONTACT US

Our customer service team will be happy to help!

  • Email: contact@genesissocks.com
  • Phone: +441273004331
  • Customer Service Hours:
    • Monday to Friday: 08:00–18:00
    • Saturday and Sunday: 10:00–16:00

We aim to respond to your requests within 24 hours.

Company Information

  • Company Name: PURPLEMOON CREATIVE AGENCY LTD
  • Company Number: 15815951
  • Postal Address: 77 Bridge Ln, London NW11 0EE, Royaume-Uni